Support center

Live ticket queue across all channels.

Open tickets
42
12 high-priority
Avg response
8m
Target 15m
Avg resolution
1.2h
Target 2h
Refunds today
JMD 48,400
0.4% of captures
IDSubjectPriorityChannelStatusOpened
S-2204Driver took wrong routehighAppopen32m ago
S-2205Refund for canceled tripmediumEmailin progress1h ago
S-2207Parcel marked delivered but not receivedhighWhatsAppopen12m ago
S-2210Cannot link WiPay walletlowAppopen2h ago
S-2212Driver tip not appliedlowAppopen9m
S-2214Parcel damaged on deliveryhighWhatsAppopen5m
S-2217Account locked after multiple failed loginsmediumEmailopen21m